Your trusted local plumbers in Columbus

Plumbing, Drain & Bath Services in Delaware, OH

If you need a local plumber in Delaware, Ohio, you should call Columbus Plumbing & Drain right away! We are a locally owned and operated plumbing contractor serving all of Greater Columbus and Delaware, Ohio. We offer all types of professional plumbing services to homeowners, business owners, property managers and more.

Whether you’re dealing with a slow draining bathtub or sink or you have a more serious plumbing emergency with sewage backing up into your sinks, shower, or bathtub, you should call Columbus Plumbing & Drain right away. We offer fast, effective and affordable plumbing solutions for sewer lines, pipes, appliances and drains.

No matter what your plumbing or drain problems might be, we are fully committed to providing you with courteous and professional plumbing solutions that stand the test of time. We serve residential and commercial customers throughout Columbus and Delaware, Ohio. Our fully trained and state-licensed plumbing technicians can answer any of your questions honestly during a free in-home consultation. We can also repair your plumbing problems to complete customer satisfaction in a fast and timely manner.

Our Services

Residential Plumbing

Residential Plumbing

Plumbing services are available for any and all plumbing needs, including toilet repair and water heater replacement, sewer line repair and drain clearing, drain cleaning, pipe repair, and repiping.

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Drain & Excavation

Sewer & Drain

Does your drainage seem to be slow or clogged? In addition to excavation and demolition services, we provide expert drain repair, trenchless sewer repair, trench sewer line repair, and more.

Water Heater & Softeners

Water Heaters

We offer a full array of water heater services, including water heater repair, water heater installation, and water heater maintenance.

Bathrooms & Tubs

Bathroom & Kitchen

If you want to add, remodel, or move plumbing or electrical lines in a bathroom, we can help! We can also finish your basement or move walls around for the perfect bathroom layout.

Water Treatment in Columbus, Ohio

Water Treatment

Enhance the water quality in your house with a reverse osmosis system, water softener, and other devices!

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We’re Friendly & Professional

Our certified and expert plumbers will treat you with respect, and we’ll always be on time.

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We're Knowledgeable & Experienced

Our plumbers have years of experience in the plumbing industry, so they can tackle any issue that comes up!

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We’re Honest & Reliable

We make sure everything is completed properly before leaving your home or business premises at the end of each day (or night).

What to Know About Delaware, Ohio

Delaware, Ohio is a small town just north of Columbus, but it has a lot to offer—especially if you’re a history buff. Here are some of my favorite spots in Delaware, Ohio. The Strand Theatre is a historic theater in Delaware, Ohio. The theater was built in 1929, and it has been owned by the City of Delaware since 1987. It has been restored and is now a performing arts center that hosts concerts and other events. The seating capacity of the theater is over 600 people, making it one of the largest venues in town! The Delaware County Fairgrounds is a great place to visit during any time of year. The fairgrounds hosts events like the Ohio State Fair and other events and festivals throughout the year. It also has an outdoor amphitheater that hosts concerts and other performances throughout the summer months, as well as large indoor facilities which can be rented out for special events or parties. The fairgrounds have several different areas where you can get food and drink, including a coffee shop, snack bar, ice cream parlor, pizzeria…and more! Located in Delaware, Ohio and open to the public since 1849, Olentangy Indian Caverns is a great place to visit if you’re interested in learning more about the history of the area. The caverns were created by an ancient underground river and are filled with natural rock formations such as stalagmites and stalactites that took thousands of years to form. The caverns also feature an underground waterfall and pool, which give visitors a chance to cool down during the hot summer months. Improperly installed plumbing can lead to leaks, clogs and other issues that may prove costly. Our full-service plumbers at Columbus Plumbing & Drain will ensure your plumbing is up to par so you don’t have to worry about it. Our plumbing services include:

We Service all Brands

Carrier
Goodman
Plumber with plumbing equipment
Plumber fixing a water softener
Plumber

Why Trust Columbus Plumbing & Drain for Your Plumbing Needs?

Our local plumbers take care of all your plumbing-related needs, including drain and water cleanup services, toilet repair, bathroom remodels and more. We can handle everything in a single visit to your home. We are fast, professional, friendly, and affordable.

Don’t hire just old plumbing handyman or plumbing repair person to perform your next plumbing project. And don’t try to DIY anything related to your plumbing, water treatment or drains. We offer competitive prices with 24-hour emergency plumbing services all year long throughout Central Ohio. We are open 365 days a year and there is always a live expert answering our phone lines.

  • Free plumbing estimates
  • State licensed & insured 
  • Special financing available 
  • Emergency plumbing services 
  • Available 24/7 (including all holidays) 
  • Upfront pricing without hidden fees 
  • Decades of combined experience as master plumbers 
  • Trusted & recommended for over a decade 
  • Full service plumbing, drain cleaning & water cleanup 

    Plumbing Emergency Causing Problems? Call Columbus Plumbing & Drain Today.

    Need a professional plumbing company who’s prompt and affordable? Call us today! We are Central Ohio’s trusted local plumbing professionals

    At Columbus Plumbing & Drain, we treat our customers like family because building relationships with long-time clients is something we value highly here at our company. That's why we offer free estimates for all jobs as well as excellent customer service before, during, and after each job is completed by our staff members (you'll never see an unskilled worker behind one).

    As Central Ohio’s top rated plumbing company that offers the most competitive prices, we at Columbus Plumbing & Drain are fully committed to helping our amazing customers find the highest quality plumbing solutions at the lowest and most competitive prices. We want our amazing customers to live comfortably in the most affordable way possible with plumbing solutions you won't find anywhere else. We are always 100% committed to complete customer satisfaction on every single call we run and every job we perform. Call us today at (614) 879-3783 if you have any questions or issues.

    Columbus Plumbing & Drain

    Columbus Plumbing & Drain Customer Reviews

    ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 54.824999 reviews
    4.8Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Excellent24999 reviews
    Posted on Google Google
    Deb frasure profile picture
    Deb Frasure
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Very happy with Five Star Home Service and Michael. This was for a winter weather check of the furnace. He explains everything, answers all my questions. He is so helpful! Highly recommend.
    Posted on Google Google
    donna moore profile picture
    Donna Moore
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Eric was great. Fast and efficient
    Posted on Google Google
    Bill L profile picture
    Bill L
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Dylan was fantastic. He explained everything and provided excellent service. Right on time and quick eepair
    Posted on Google Google
    Bill L profile picture
    Bill L
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Dylan was fantastic. He explained everything and provided excellent service. Right on time and quick eepair
    Posted on Google Google
    Amanda Villeda profile picture
    Amanda Villeda
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Our technician, Noah, was great! He arrived when he said, was quick to diagnose the issue, and quick to fix the issue. He was completely honest about everything and showed me all options available to fix the issue. Top notch service!!!! Will be keeping Pickerington H&C for future issues.
    Posted on Google Google
    Scott Gebler profile picture
    Scott Gebler
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    5 Star Plumbing did a professional job putting in a new sewer line, new sump pump drain line, and back flow preventer. Dylan Gabbard and the assigned crew were great to work with. Their experience showed up every day. Clean up was thorough and well done.
    Posted on Google Google
    Scott Gebler profile picture
    Scott Gebler
    November 9, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    5 Star Plumbing did a professional job putting in a new sewer line, new sump pump drain line, and back flow preventer. Dylan Gabbard and the assigned crew were great to work with. Their experience showed up every day. Clean up was thorough and well done.
    Posted on Google Google
    Robert Forsblom profile picture
    Robert Forsblom
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Scott was on time. He took his time and explained everything he was doing. I would recommend him to anyone. Thank you
    Posted on Google Google
    Erika Williamson profile picture
    Erika Williamson
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    I highly recommend them for all your HVAC needs! Our technician, DJ Hoover, was amazing—so kind, personable, and professional.
    Posted on Google Google
    Gail Florence profile picture
    Gail Florence
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Great service very professional! Took time to explain everything. Jesse is an exceptional tech!
    Posted on Google Google
    Gail Florence profile picture
    Gail Florence
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Great service very professional! Took time to explain everything. Jesse is an exceptional tech!
    Posted on Google Google
    Lori Brandewie profile picture
    Lori Brandewie
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Brandon is very professional yet personable. Glad to have a thermostat again.
    Posted on Google Google
    Gary tarr profile picture
    Gary Tarr
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    He was awesome! Great knowledge and personable. Took the time to educate us. Great customer service with a friendly and not pushy attitude! Would recommend him to anybody and glad he is a upstanding honest employee w integrity!
    Posted on Google Google
    Gary tarr profile picture
    Gary Tarr
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    He was awesome! Great knowledge and personable. Took the time to educate us. Great customer service with a friendly and not pushy attitude! Would recommend him to anybody and glad he is a upstanding honest employee w integrity!
    Posted on Google Google
    Brad Peron profile picture
    Brad Peron
    November 8, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Very thorough. Went above and beyond in our case
    Posted on Google Google
    dvorah kane profile picture
    Dvorah Kane
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Joseph was very knowledgeable, kind and observant. He actually saved us a lot of money...and probably our life...he noticed a big problem with something else in our home that was leaking carbon monoxide. We would recommend him 100 percent!
    Posted on Google Google
    dvorah kane profile picture
    Dvorah Kane
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Joseph was very knowledgeable, kind and observant. He actually saved us a lot of money...and probably our life...he noticed a big problem with something else in our home that was leaking carbon monoxide. We would recommend him 100 percent!
    Posted on Google Google
    Andrew Hassell profile picture
    Andrew Hassell
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    The technician Cody Davis was very professional and courteous. He did an excellent job diagnosing the issue with my furnace. I highly recommend this company!
    Posted on Google Google
    Holly Sperling profile picture
    Holly Sperling
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Wonderful company that has always worked to make customers feel important! They deserve the trust we have with them. Chris was so helpful and knowledgeable of my water heater. So friendly and honest. Thanks!
    Posted on Google Google
    Holly Sperling profile picture
    Holly Sperling
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Wonderful company that has always worked to make customers feel important! They deserve the trust we have with them. Chris was so helpful and knowledgeable of my water heater. So friendly and honest. Thanks!
    Posted on Google Google
    Nirajan Bam profile picture
    Nirajan Bam
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Gage is highly professional, honest, knowledgeable, and genuinely helpful. Although I am still evaluating the quote and have not made a final decision, Gage did an excellent job throughout the process. He took the time to explain everything clearly and was very helpful. I truly appreciate his professionalism and honesty. I would highly recommend Gage to anyone looking for quality service. Working with him genuinely feels like a five-star experience!
    Posted on Google Google
    Nirajan Bam profile picture
    Nirajan Bam
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Gage is highly professional, honest, knowledgeable, and genuinely helpful. Although I am still evaluating the quote and have not made a final decision, Gage did an excellent job throughout the process. He took the time to explain everything clearly and was very helpful. I truly appreciate his professionalism and honesty. I would highly recommend Gage to anyone looking for quality service. Working with him genuinely feels like a five-star experience!
    Posted on Google Google
    Theresa PowellBivens profile picture
    Theresa Powellbivens
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    This is my first review but 5 STAR installed my A/C on 7/10/25 and then a furnace installed on 11/6/26. These are some of the most friendly, professional but approachable Technicians! Thanks to Hassan, Corey (a/c and furnace) and John. However, EVERY contact I'm made with them is like talking to familiar friends! THANK YOU AND GOD'S BLESSINGS!🙏
    Posted on Google Google
    Theresa PowellBivens profile picture
    Theresa Powellbivens
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    This is my first review but 5 STAR installed my A/C on 7/10/25 and then a furnace installed on 11/6/26. These are some of the most friendly, professional but approachable Technicians! Thanks to Hassan, Corey (a/c and furnace) and John. However, EVERY contact I'm made with them is like talking to familiar friends! THANK YOU AND GOD'S BLESSINGS!🙏
    Posted on Google Google
    Samantha Johnson profile picture
    Samantha Johnson
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Chris was efficient and quick! He was very friendly and upfront about all the costs. I will definitely be using them again for any needs I have!
    Posted on Google Google
    Ronald ICampbell profile picture
    Ronald Icampbell
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    James was great! I’ll definitely call Kettering Plumbing for my next issue!!!
    Posted on Google Google
    Monda Wilson profile picture
    Monda Wilson
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Gage was wonderful! He was very professional, friendly, and knowledgeable. He took the time to explain everything thoroughly and answer all the questions my husband and I had. He made us feel comfortable throughout the entire process, and we really appreciated his honesty and patience. Great customer service!
    Posted on Google Google
    Brett Ringers profile picture
    Brett Ringers
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    An actually honest company with integrity proven by their employees. They're fair with the rates and give ample and accurate notice as to when they'll be there. Would only recommend them out of every other company I've tried.
    Posted on Google Google
    Brett Ringers profile picture
    Brett Ringers
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    An actually honest company with integrity proven by their employees. They're fair with the rates and give ample and accurate notice as to when they'll be there. Would only recommend them out of every other company I've tried.
    Posted on Google Google
    Goog Boy profile picture
    Goog Boy
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Excellent service! The technician was very professional, friendly, and punctual. He did a great job and paid attention to every detail. I’m very satisfied with the quality of his work. I would definitely recommend his services to others. Thank you for the great experience!👍
    Posted on Google Google
    Deron Green profile picture
    Deron Green
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Matt,, the technician, was thorough and great to work with. He asked if I had any questions and was very polite.
    Posted on Google Google
    Deron Green profile picture
    Deron Green
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Matt,, the technician, was thorough and great to work with. He asked if I had any questions and was very polite.
    Posted on Google Google
    simon leBon profile picture
    Simon Lebon
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    MIKE showed up on time and did the work professionally without rushing. I am very pleased with the work and the installation of the humidifier.
    Posted on Google Google
    simon leBon profile picture
    Simon Lebon
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    MIKE showed up on time and did the work professionally without rushing. I am very pleased with the work and the installation of the humidifier.
    Posted on Google Google
    daniel wilkinson (Hebrew194) profile picture
    Daniel Wilkinson (Hebrew194)
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Great Job and Service
    Posted on Google Google
    Rod Williams profile picture
    Rod Williams
    November 7, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Eric was great! Very Professional and exposed the issues with my furnace. Im thankful that he was able to repair the problem at a affordable price.
    Posted on Google Google
    terry wyrostok profile picture
    Terry Wyrostok
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Jacob was very kind and I believe he gave me a reasonable quote
    Posted on Google Google
    terry wyrostok profile picture
    Terry Wyrostok
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Jacob was very kind and I believe he gave me a reasonable quote
    Posted on Google Google
    motasem melhem profile picture
    Motasem Melhem
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Fixed the water well
    Posted on Google Google
    Joanne Sheehan profile picture
    Joanne Sheehan
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Zach was great, on top of doing his job. He was also friendly and honest.
    Posted on Google Google
    Paul Cantonwine profile picture
    Paul Cantonwine
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Chris was very helpful and professional
    Posted on Google Google
    Paul Cantonwine profile picture
    Paul Cantonwine
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Chris was very helpful and professional
    Posted on Google Google
    Sarah Miller profile picture
    Sarah Miller
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Friendly, timely, and quick to take care of things. Great communication and I am very happy with the experience.
    Posted on Google Google
    Sarah Miller profile picture
    Sarah Miller
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Friendly, timely, and quick to take care of things. Great communication and I am very happy with the experience.
    Posted on Google Google
    Tonya Lee profile picture
    Tonya Lee
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Brandon was great, on time, explained the work effort and patient working to get my drain unclogged. Thanks again
    Posted on Google Google
    Tonya Lee profile picture
    Tonya Lee
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Brandon was great, on time, explained the work effort and patient working to get my drain unclogged. Thanks again
    Posted on Google Google
    Patrick Grimes profile picture
    Patrick Grimes
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Drew gave a complete and thorough estimate, explaining all of the steps needed to complete our improvement.
    Posted on Google Google
    Peter Lane profile picture
    Peter Lane
    November 6, 2026
    Google star 1Google star 2Google star 3Google star 4Google star 5
    Tech. Explain in detail my options.
    Posted on Yelp Yelp
    Morgan C. profile picture
    Morgan C.
    September 30, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Dallas did my annual furnace inspection. He was very professional and personable. He recommended a vent cleaning and when I asked, he recommended Stanley Steemer. He checked my electrical box and it is setup for a surge protector. Dallas was very knowledgeable. I liked that. Morgan Condo
    Posted on Yelp Yelp
    Meghin E E. profile picture
    Meghin E E.
    September 28, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I needed quite a few plumbing projects completed, and I have to say that Five Star lived up to their name!! I was so happy with the work! the installation team relocating my water heater so my family is safe. They explained everything so I could understand and the call center staff setting up the appointments were top tier!! you won't regret going with them for all home service needs
    Posted on Yelp Yelp
    Kileigh R. profile picture
    Kileigh R.
    September 28, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I had a hvac and plumbing service- the techs were professional, I have had no issues with the installation, great pricing and the admin staff was organized and very helpful.
    Posted on Yelp Yelp
    Kristine P. profile picture
    Kristine P.
    September 12, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Jacob did a great job! Very difficult space limitation and got the job done right. Thank you!
    Posted on Yelp Yelp
    rodd k. profile picture
    Rodd K.
    August 25, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    They did a very good job I was very impressed highly professional very quick had the parts needed to fix it price was reasonable
    Posted on Yelp Yelp
    Dee K. profile picture
    Dee K.
    August 19, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Roody was amazing he took time to explain what was needed for my repair and the cost. He reassured me throughout the process and quickly had my plumbing issue resolved. I had a broken pipe and he knew exactly how to fix it. Thanks for the great experience.
    Posted on Yelp Yelp
    Richard D. profile picture
    Richard D.
    August 18, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Quick response and very polite and professional. They had the major problem diagnosed and fixed in less than 24 hours (Includes 6 hour install due to difficult access). We own multiple properties and we have had service from many companies in Ohio and 6 other states. So a lot of experience in property service We highly recommend Five Star Homes Service.
    Posted on Yelp Yelp
    Olivia B. profile picture
    Olivia B.
    August 14, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Chad was absolutely amazing! He took the time to explain everything we needed to know about our HVAC system in a way that was easy to understand and never made us feel overwhelmed or talked down to. He was incredibly knowledgeable, professional, and genuinely just a joy to have in our home. You can tell he truly cares about doing a great job and taking care of his customers. We couldn't have asked for a better experience and will absolutely be using them again in the future. Thank you, Chad!
    Posted on Yelp Yelp
    Kellyn B. profile picture
    Kellyn B.
    August 5, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    My service with Chis was outstanding, he was very professional and respectful and clearly knew what he was doing! From my first call to schedule, their communication and the finished work I felt like I got VIP service. He replaced a cracked toilet and allowed me to go buy my own toilet to save money. It was all done in a matter of 2 days, they got me service the next day. I Will definitely call them again! Thank you
    Posted on Yelp Yelp
    Chris H. profile picture
    Chris H.
    August 4, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Guys we're here fast and professional. Explained everything . I highly recommend their service
    Posted on Trustindex Trustindex
    Mary Crocker profile picture
    Mary Crocker
    July 26, 2026
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Exceptional service Alec came out for my estimate I only had power in half of my house. He moved to breakers to keep my fridge and freezer running. Alec and Keith came back to fix my meter box. My daughters car was in the garage while the power was out and I didn’t know how to open the garage door.i asked Keith and he got it open and her on her way. These 2 gave exceptional service. Their name 5 star electric suits them well! Oh and pricing was very reasonable.Thanks again!
    Posted on Yelp Yelp
    Elizabeth F. profile picture
    Elizabeth F.
    July 17, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Ryan D. did a great job finding the issue with our AC and offering solutions. turns out the ductwork in the crawlspace was disconnected.
    Posted on Yelp Yelp
    James S. profile picture
    James S.
    July 15, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star set an appointment for the next business day to provide an estimate on my dehumidifier. As the appointment window wore on and my agent, Cody, had not arrived yet, Five Star kept in touch about his route and that he was running late. They stayed in touch with me throughout the day so that I knew what was going on and that they were still coming. When Cody arrived, he proved to be friendly, professional and knowledgeable. I had a quote in hand within 30 minutes and got the job scheduled by the next day. The actual job hasn't happened yet but so far my experience with this company has definitely been 5-star.
    Posted on Yelp Yelp
    Melissa F. profile picture
    Melissa F.
    July 8, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Our technician, Luke Ferguson, was on time and knowledgeable. He answered all of my questions and took the time to educate me. He was able to repair our AC unit the same day during one of the hottest weeks we've had this summer. We will definitely use them in the future!
    Posted on Yelp Yelp
    Bruce O. profile picture
    Bruce O.
    July 3, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Quick, next day service (online request after 5pm). Thorough inspection of the problem, with new unit installed the day after first visit. Technicians arrived promptly in the morning after announcing they were on the way. The old unit was replaced and hauled away before noon. I got a standard 40 gal water heater and I believe the quality is better than the contractor special that I just replaced. I believe that I got good value for the money, even though it wasn't a cheap water heater.
    Posted on Yelp Yelp
    Michelle D. profile picture
    Michelle D.
    July 2, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star is my go to conpany for my electrical, plumbing and HVAC work. This company is definitely a Five Star company! I have been very pleased with all the work they have done for me. M. Dennis, Englewood, Ohio
    Posted on Yelp Yelp
    Jason B. profile picture
    Jason B.
    June 14, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Fair price and fast service 1 call and they sent out HVAC and plumbing and electrician mainly because a tree fell on my power line and messed up the AC unit but it's all good now thank you five star
    Posted on Yelp Yelp
    Michelle D. profile picture
    Michelle D.
    June 4, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star Home Services LLC is great. I have been using this company for over 2 years now for plumping, HVAC, and electricial services and I have had no problems! All of their services workers have been great.
    Posted on Yelp Yelp
    Joe profile picture
    Joe
    June 2, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Lately I have used 5 different Plumbing companies. Three were good and two that promised quick service were not. I have learned to always get more than one quote. The job was to replace a broken pipe between the well and the house. It involved cutting up the concrete patio. They also replaced the little galvanized plumbing we had left and put in a new pressure tank. What I particularly liked about Five Star was the quality of work and that fact that they had a person, Jacob, that followed up and made sure that work progressed and was done to my satisfaction. I view that as a good quality control. I also liked the fact that they were the lowest cost by far. Would recommend that to any friends.
    Posted on Yelp Yelp
    Kristy D. profile picture
    Kristy D.
    April 30, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Our Tech Eddie was wonderful. Five Star is always great. Eddie, pointed out some things that we might want to do in the future and gave us a quote. I don't see a time when we would ever need to change to another company.
    Posted on Yelp Yelp
    Emily W. profile picture
    Emily W.
    April 30, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Eddie was friendly and responsive to our questions about the service on our system. His excellent customer service was typical of our experience with 5-Star. Very happy with our service contract.
    Posted on Yelp Yelp
    Cheryl B. profile picture
    Cheryl B.
    April 29, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star always sends us professional service people and Baryley was great in finding the problem and fixing it in a timely manner. Thank you 5 star.
    Posted on Yelp Yelp
    Denise W. profile picture
    Denise W.
    April 27, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    we are thankful to choose five star for our complete furnace/ac replacement. The techs Christopher and Alex arrived promptly and we are so happy with their installation. We highly recommend Five Star for your heating and ac needs. Thank you Christopher and Alex.
    Posted on Yelp Yelp
    Connie D. profile picture
    Connie D.
    April 23, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    We received three estimates for a new HVAC system. We decided on Five Star Home Services for various reasons to include pricing, an upgraded warranty all with their highest level of unit. Dakota, our installer, was very professional, knowledgeable, patient, and respectful of our time and property. We would definitely consider using Five Star Home Services for other home care needs.
    Posted on Yelp Yelp
    Jasmine C. profile picture
    Jasmine C.
    April 22, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    great job quality work I love how patient they the time that they took to explain I love how my system looks. The inflation looks so clean and so happy with the results. I'm just grateful for the technicians for being so kind and understanding thanks five star it always feels good to be valued.
    Posted on Yelp Yelp
    Robin K. profile picture
    Robin K.
    April 7, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I am satisfied with the service. It was professional, timely, and met my expectations.
    Posted on Yelp Yelp
    Sylvia W. profile picture
    Sylvia W.
    March 31, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I had my yearly AC maintenance appt! DJ came out and he was very knowledgeable and thorough. He recommended some things to keep my AC running for as ling as possible! There was no pressure and I would recommend Five Star.
    Posted on Yelp Yelp
    Jennifer F. profile picture
    Jennifer F.
    March 26, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Our technicians were awesome! They were clear with options and expectations and did a great job! Thank you! They saved us on future issues and helped us decide on what was best for us.
    Posted on Yelp Yelp
    Doug P. profile picture
    Doug P.
    March 5, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star was excellent to deal with. Brandon was a pleasure and very knowledgeable! Unfortunately we have to replace our furnace, but we're having them do that work as well. They'll be installing next day and will update my review; however, I have nothing but a positive experience with Five Star and Brandon so far.
    Posted on Yelp Yelp
    John R. profile picture
    John R.
    February 28, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Scott resolved the problem quickly and explained how to prevent it in future. The only reason I didn't rate higher was the price of the fuse that needed to be replaced seemed really high.
    Posted on Yelp Yelp
    Margaret P. profile picture
    Margaret P.
    February 25, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Jy is an excellent technician. I liked that he has alot of patience and explains what the issue is. He is very detailed.
    Posted on Yelp Yelp
    Donna M. profile picture
    Donna M.
    February 25, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    They came out within an hour. Mike was very pleasant to work with. I appreciate the timely service. Thank you.
    Posted on Yelp Yelp
    Bunk A. profile picture
    Bunk A.
    February 24, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Great service technicians , great customer service and price Quality work . I am very pleased with this company overall.
    Posted on Yelp Yelp
    Margo W. profile picture
    Margo W.
    February 18, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Everyone that I have talked with on the phone and every service tech that has been to my house has been phenomenal! All of them have been friendly, helpful, respectful and on time. I highly recommend 5 Star Home Services. I'm a very happy customer.
    Posted on Yelp Yelp
    Margie H. profile picture
    Margie H.
    February 17, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Mike was very professional and friendly. He explained in detail the problem with our toilet. Would recommend Five Star to anyone.
    Posted on Yelp Yelp
    Dennis S. profile picture
    Dennis S.
    February 16, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    We are selling our home and the inspection turned up a couple of electrical issues. Brandon came out from Five Star and as always, was thorough, knowledgeable and very kind. He took care of everything at an affordable price. We are so happy to be members of the Five Star family!
    Posted on Yelp Yelp
    John N. profile picture
    John N.
    February 11, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Five Star was the first electrical service to contact me after I started reaching out. They had someone here for troubleshooting the day (Friday) after I called them. After troubleshooting, and confirming it wasnt urgent, the same technician came out the following Tuesday and conducted electrical repairs, which included running new wiring and adding a new breaker to our circuit box. The tech Brandon was courteous and thoughtful, as well as quick and competent, and the repairs were done in about an hour. Now outlets that weren't working previously are working again. I will be using 5 Star for future repairs.
    Posted on Yelp Yelp
    Svetlana U. profile picture
    Svetlana U.
    February 7, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Wonderful company, technicians, quality service . Every technician is knowledgeable and very polite. That was our third service since the end of October. Very happy.
    Posted on Yelp Yelp
    Ashley G. profile picture
    Ashley G.
    February 5, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Kyle was amazing!!!!!!!!! He went above and beyond what was needed! Our job was outside his scope of practice and he made the calls for me and had the right people scheduled to Come out! I cannot say enough amazing things about him!!!! Also, Lexie on dispatch took my call, had me scheduled the next day! She went above and beyond preparing me for the steps leading to Kyle's arrival including notifying me that he was on his way!!!! This is how customer service is done you all!
    Posted on Yelp Yelp
    Tiara N. profile picture
    Tiara N.
    January 24, 2026
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    I had an emergency gas leak that required a gas line repair, and it was honestly one of the scariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most
    Posted on Trustindex Trustindex
    Bobbie McMasters profile picture
    Bobbie Mcmasters
    January 16, 2026
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    WOW! Great Company and Great Service! While we were eating dinner this evening, we suddenly found ourselves in the dark, at 7:00 pm. Called 5 Star Home Services at 7:45, and Alec was here within 30 minutes! He was friendly, professional, and extremely knowledgeable. We can't say enough positive things about our experience!
    Posted on Yelp Yelp
    Patty M. profile picture
    Patty M.
    December 29, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    We needed to have a valve and toilet replaced. The gentlemen arrive during the window we were quoted. They use quality parts. Did an excellent job. They answered my questions and addressed my concerns. Would definitely recommend. I had another quote which was essentially the same as 5 Star Home Services charge. Went with 5 Star because the other company gave me an uneasy feeling.
    Posted on Yelp Yelp
    Donna .. profile picture
    Donna ..
    December 29, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    My heat went out on a Friday evening before the coldest weekend of the year. When I called the next morning, they actually answered and sent someone out immediately. they were able to help me get temporary heat until the Monday when they replaced my entire heater. Both technicians made a point to introduce themselves to me and explain what they were doing. I could not have been more pleased with them.
    Posted on Yelp Yelp
    Wilhelm C. profile picture
    Wilhelm C.
    December 29, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Excellent prompt and honest service. Jonathan in particular did an amazing job! Problem valves identified and repairs completed in short order.
    Posted on Yelp Yelp
    Matthew J. profile picture
    Matthew J.
    December 11, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Mike was on his way before 8am,the service was great and he checked out everything to make sure it was working properly. He's been here before so he was familiar with the maintenance work performed on the furnace. The price for service is great! We're getting the year round service and maintenance! It definitely comes in handy!Thanks again!!
    Posted on Yelp Yelp
    Pamela T. profile picture
    Pamela T.
    December 8, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    The service was outstanding. The service technician did an excellent job. He was very thorough and explained everything he did and why. I would recommend him every time. I am not happy with Five-star Heating and Cooling. They installed and sold my heating system but then charged me for a service call even though the system was under warranty. I also was informed that the part that was replaced was recalled almost two years ago and Five Star was aware but didn't inform the customer. That is not acceptable. I don't think they should charge me for a service call when they should have installed the part and charged the service call to Amanda the manufacturer initially.
    Posted on Yelp Yelp
    Crystal S. profile picture
    Crystal S.
    December 6, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    my technician was very professional respectful of my home covering his shoes. he took the time to educate me on the service he was providing and how the system works. I would definitely use them again when needed.
    Posted on Yelp Yelp
    Tami B. profile picture
    Tami B.
    October 25, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Was a routine plumbing check- never would found our leak until it was a big problem. Thank you Austin! It's one stop shopping. 5 star in great!
    Posted on Yelp Yelp
    Aaron P. profile picture
    Aaron P.
    October 22, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    outstanding customer service and did an outstanding job on installation and cleaning up
    Posted on Yelp Yelp
    Thomas A. profile picture
    Thomas A.
    October 15, 2025
    Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
    Eric Doan from 5 Star home services was very thorough, knowledgeable, and helpful. I wouldn't mind if he did my furnace checkup every year. I feel confident going in to the winter season!
    Posted on Facebook Facebook
    Virginia Musselman profile picture
    Virginia Musselman
    October 3, 2025
    positiverecommends
    Jeff did a great job. He had to figure out how to get a replacement tube put in for my air conditioning unit. He was very considerate and took time to explain what he was doing.
    Posted on Facebook Facebook
    Amber Love profile picture
    Amber Love
    September 18, 2025
    positiverecommends
    This is my second time utilizing Five Star Home Services of Cincinnati in the last 2 years at 2 different houses but, I can say without a doubt the level of customer service is still incredible and I’ll continue to use them moving forward! Had the pleasure of meeting Brandon Isham tonight, he was on time within the set time frame given, friendly, explained everything thoroughly and showed me pictures, and most importantly got our ac up and running! 🙌🏻 Having knowledgeable techs isn’t hard, but having techs and a company that treats you like a person and not a sales goal isn’t something that is common these days and I whole heartedly believe that Five Star of Cincinnati operates by taking care of their people!! Give them a call for any of your needs and I guarantee you will be so glad you did! Thank you Brandon and Five Star!
    Posted on Facebook Facebook
    Enethinia Swartz-wheeler profile picture
    Enethinia Swartz-Wheeler
    September 8, 2025
    positiverecommends
    We had a perfect experience with this HVAC team(Kori and Jesse). They were incredibly clean, timely, and courteous, and they really took their time to care for our historical building and business. We would highly recommend them to anyone and will definitely be using their services again.
    Posted on Facebook Facebook
    Nick Studdard profile picture
    Nick Studdard
    August 26, 2025
    positiverecommends
    had very competitive pricing and did very professional work
    Posted on Facebook Facebook
    Bill Cuthrell profile picture
    Bill Cuthrell
    July 26, 2025
    positiverecommends
    We were extremely pleased with Five Star. Our air conditioner was blowing warm air. They managed to arrange a same-day appointment. Jy Walker, our technician, was very knowledgeable. He diagnosed the problem and had it up and running in no time. He also solved a problem we had with whistling from one of the vents. He discovered that after a flooring replacement job, three vents had been installed on top of the flooring without any openings being cut for airflow. He removed them , cleared the airways, and reinstalled the vents for us. We highly recommend Five Star.
    Posted on Facebook Facebook
    Shannon Trusler Granata profile picture
    Shannon Trusler Granata
    June 18, 2025
    positiverecommends
    As always, Five Star Home Services has provided excellent and reliable service each time we’ve needed them for plumbing, HVAC, and electrical maintenance and/or repairs. I especially love how quickly they can provide service when we find ourselves in need. The technicians are always friendly, personable, and take the time to explain everything. I highly recommend Five Star Home Services.
    Posted on Facebook Facebook
    Judy D. Buehne-Johnson profile picture
    Judy D. Buehne-Johnson
    June 8, 2025
    positiverecommends
    When it came time to turn our air conditioner on for the first time this season, we found it would not! We called Five Star for servicing. Eric Doan was our service tech. Eric was wonderful to work with. He was explained absolutely everything to us and gave us options as to what was needed to get us up and running again. A pleasure to work with and will definitely use Five Star again.
    Posted on Trustindex Trustindex
    Dave Maurer profile picture
    Dave Maurer
    May 19, 2025
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Corey and Ardell Excellent service by Corey and Ardell to get our new AC and Heat Pump installed! Can feel the difference from our tired units installed in 1999. Much quieter than the old one too. The new thermostat is much smarter as well. Corey and Ardell even wore shoe covers to protect our floors.
    Posted on Facebook Facebook
    Brittany Marie Brown profile picture
    Brittany Marie Brown
    February 5, 2025
    positiverecommends
    Honestly the best customer service I have ever experienced. We needed a whole new HVAC system. Not only is their pricing the best I found but this company went above and beyond to make this stressful situation EASY, FAST, and WORRY FREE. It’s cold out and our system finally was beyond repair. On a Sunday night I went to their website and it was really easy to schedule an appointment to have someone come out the very next day. I received a call from them 30 minutes later from somebody in scheduling, I assume to make sure the right person comes out to meet my needs. The lady was so sweet and so patient and confirmed my appointment for the very next day. They give you a few hour window and I was impressed because I was still able to have a life that day (unlike other companies with their 8 hour arrival window). That next morning, I received a text message with a picture of the person that was going to be coming to my door and a little bit about him and how long he had worked for the company. I don’t know about you, but it’s important to me to have a sales person that actually knows what they’re talking about. I instantly felt more comfortable having a stranger in my home. THEN I got a phone call from their sales representative that was coming out to confirm the scheduled time still works for me and to introduce himself. When he was on his way, he let me know when his GPS said he would arrive in a video message, which was perfect because I was able to make sure I let my dog out and wasn’t doing something else when he arrived. Once he arrived, he was very nice and professional. I told him our situation and showed him around. I felt like I was actually listened to! He explained things I didn’t understand in a way I could understand and then went and looked at our units to make sure I needed the system replaced and not just repaired. I didn’t feel like he had Commission breath and it seemed as if he actually cared for our situation. Unlike any of the other companies that came out. Paperwork was super easy. He told me exactly what to expect when the installers arrive (which was the very next day might I add)! The installers were on time, extremely nice, worked efficiently, and cleaned up so well you wouldn’t have known they even came out. The installers were just as great as the rep when it came to explaining everything I needed to know and walked me through how to use my new thermostat. I will be using this company for all my hvac, plumbing, and electrical needs for here on out! I’m so happy and impressed with everything that took place.
    Posted on Facebook Facebook
    Ron Jackson profile picture
    Ron Jackson
    February 3, 2025
    positiverecommends
    Always professional and courteous and they get the job done very quickly. Roody Garat is The Man!
    Posted on Thumbtack Thumbtack
    Terri G. profile picture
    Terri G.
    January 18, 2025
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Great experience, very responsive, high quality work and all for a great value. Five Star is the only company that I’ll call going forward for my home owner challenges!
    Posted on Facebook Facebook
    Abby Luning profile picture
    Abby Luning
    October 26, 2024
    positiverecommends
    I called on a Saturday morning. We are over an hour away, "Chris" was at our house and had our problem fixed and out the door within a just few hours from the time I called. Very friendly, respectful of my property, and efficient. 100% recommend. Thank you!
    Posted on Trustindex Trustindex
    Zak Geis profile picture
    Zak Geis
    August 30, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Quick and Efficient Justin, as in previous services, was quick, efficient and talked me through the the options very well. He installed the new parts and has my house cooling back down already!
    Posted on Trustindex Trustindex
    Jane Miller profile picture
    Jane Miller
    August 30, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Justin was very polite and helpful in discussing options. My air conditioner we had stopped working in a heat advisory day. He was ver knowledgeable. Great job. The lady Mia in the phone was very pleasant as well. Thank you to a great team!!
    Posted on Trustindex Trustindex
    Cyndi Cope profile picture
    Cyndi Cope
    August 27, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    New AC installed and replacement furnace Just got a replacement furnace and brand new central AC installed in my parents' house in Franklin, Ohio. with Five Star Home Services. Gage was the sales agent who visited to give us some estimates and review options. We decided to get the combo install and worked with Lowe's financing for a great deal. Going to greatly improve my family's comfort in both summer and winter. Really convenient and efficient installation. Gage also stopped by to see how we were doing after the team left and helped troubleshoot an electrical issue on the new unit. We are very satisfied with the job and that we supported a local company. We learned that their office contributes to Profit on Purpose to help struggling community members get back on their feet. Two ways to help local people with our business.
    Posted on Thumbtack Thumbtack
    Monica H. profile picture
    Monica H.
    July 24, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Five Stars was reasonably priced, quick and professional!
    Posted on Trustindex Trustindex
    Lillian June Caudill profile picture
    Lillian June Caudill
    July 2, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Excellent Service A/C unit was running but fan wasn’t U it was HOT to the touch. They were here within 2 hours of me calling and had it FIXED & I didn’t get “taken up top” not even with it being an old unit! I am chillin again and you can bet I’m buying a new A/C unit from them! Punctual GREAT PRICES Polite employees Honest repairs It’s like stepping back in time!!! THANK U SOOO MUCH
    Posted on Trustindex Trustindex
    André Shaw profile picture
    André Shaw
    June 21, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Great Service and right on time! My technician "Ben" was incredibly knowledgeable, informative and personable. He took quality time to explain the current condition of my AC unit and the options I had available for service. If all other technicians are as good as him, I would definitely recommend FiveStar! Or just ask for him! Thank you again for prompt and courteous service!
    Posted on Trustindex Trustindex
    A G profile picture
    A G
    June 11, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Great HVAC expereince I got a few estimates before deciding on my new furnace and and a/c systems and the gentleman who came to the house did an excellent job and gave easy to understand and thorough explanations of my options and worked with us on our comfort level with spending and financing options. Within two days I had my new system and they were polite and careful and cleaned up after themselves nd been happy with the system so far.
    Posted on Trustindex Trustindex
    Mitchell Wilson profile picture
    Mitchell Wilson
    May 9, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Great to work with. We got a new heater and AC unit installed by them and has been working great. We recently switched our thermostat to a Google Nest and needed a small edit to the wiring. Turhan Jackson provided quick and friendly service.
    Posted on Trustindex Trustindex
    Mohammed Shahnawaz profile picture
    Mohammed Shahnawaz
    April 30, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    My HVAC I have my HVAC and water heater replaced the team came on time did very professional job. I hope to have this same kind of service always
    Posted on Trustindex Trustindex
    Kristen Bentsen profile picture
    Kristen Bentsen
    April 28, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Amazing satisfied customers SCOTT was phenomenal! We called at 9pm on a Saturday night and they were able to come out early the next morning Sunday at 8am to fix our thermostat! Scott was very kind outgoing and had solid knowledge also taught us a few pointers to know and look out for ! He was on time and at our house for about a hour but left us with a happy job done, allowed us to feel comfortable with his work, and safe ! Thank you so much for being amazing and I HIGHLY recommend Fuve Star Hone Services ! Ask for Scott Peterson!
    Posted on Trustindex Trustindex
    HE-MAN !!! profile picture
    He-Man !!!
    April 26, 2024
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    New Furnace and A/C Install! Hello All, On Friday 4/19/24 I had Five Star Home Services come by to give us our #4 and final comparison quote before deciding who we’d use to fully replace our furnace and A/C system. The salesperson they sent was Pooya Yousefi. Pooya was patient, prompt, professional and full of great ideas. He quickly gained my trust and confidence, and to be honest, I had all but made up my mind on using a different company but since I like to get at least 3-4 estimates before making a final decision on a large purchase I listened to what he had to offer. I’m glad I did because Pooya literally swayed me completely from using the other company and instead, going with Five Star. I don’t think I’ve ever done that before and I consider myself to be EXTREMELY picky. His product, willingness to consider a better price and willingness to research any other deals was outstanding, but the great service didn’t stop there. I decided to go with Five Star and today 4/25/24, David and Cole arrived prominently and on time at 8am. Upon arrival, they were professional, courteous, considerate and extremely knowledgeable about their work. They were incredibly informative with answering my questions and included my input into how the job was done. They worked a full 10+hour day here at our home and made every effort to accommodate my requests. I highly recommend Five Star Home Services and will be using them for my home needs from this point forward. They lived up to their name, “Five Star” from start to finish and that is a rarity nowadays. Thank you! Ned
    Posted on Thumbtack Thumbtack
    Alex Milliken profile picture
    Alex Milliken
    February 23, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Help us finance and replace a busted water heater in a matter of hours.
    Posted on Thumbtack Thumbtack
    Doug Knighton profile picture
    Doug Knighton
    February 21, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    DJ was the consumate professional.Found & solved problems that prevented worse problems from occurring.
    Posted on Thumbtack Thumbtack
    Lana Carney profile picture
    Lana Carney
    February 21, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Seth got here right on time. He addressed all of my issues and was very kind. Thank you
    Posted on Thumbtack Thumbtack
    Steve Perry profile picture
    Steve Perry
    February 21, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Very responsive and quick with installation of 2 water heaters.
    Posted on Thumbtack Thumbtack
    Tamera Bryant profile picture
    Tamera Bryant
    February 21, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Mitch was here to give my furnace a tune-up, and he was great. Professional yet very friendly. I had a lot of questions about filters, HVAC functioning, dust, etc. He answered them all clearly and easily. Service was quick but thorough. Five Star installed my HVAC when I bought this house about two years ago. I will continue to call on them to keep everything in good shape.
    Posted on Thumbtack Thumbtack
    Linda Shelts profile picture
    Linda Shelts
    February 20, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    I felt the pricing was fair, the warranty was unbeatable, and my heating and air conditioner was installed the next day.
    Posted on Thumbtack Thumbtack
    Stephen Lewis profile picture
    Stephen Lewis
    February 19, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Excellent and professional service. Very reasonable prices.
    Posted on Thumbtack Thumbtack
    Carolyn Brown profile picture
    Carolyn Brown
    February 16, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Very friendly and they get rite on the job also they clean up after the job is done. But I'm still waiting on someone to call me about a billing question, I've been waiting for a month now. I need some answers please.
    Posted on Thumbtack Thumbtack
    Lindsay Hinderer profile picture
    Lindsay Hinderer
    February 16, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Perfect, professional and proficient!
    Posted on Thumbtack Thumbtack
    Jim Robinson profile picture
    Jim Robinson
    February 16, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Th 2 young men arrived on time and were professional and friendly.
    Posted on Thumbtack Thumbtack
    Mike Sergio profile picture
    Mike Sergio
    February 15, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Your Tech did a great job
    Posted on Thumbtack Thumbtack
    Gary Meador profile picture
    Gary Meador
    February 13, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Always excellent service by super knowledgeable technicians.Thomas was awesome today.I cant say enough about this company!!Thank you!!!
    Posted on Thumbtack Thumbtack
    Barbara Butera profile picture
    Barbara Butera
    February 12, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    I had a new furnace and AC installed and the two men did a great job. They were on time, got started right away, and finished ahead of estimated time.
    Posted on Thumbtack Thumbtack
    Mary Christman profile picture
    Mary Christman
    February 12, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    My experience from the home flyer, the representative answering the phone (Drew) to the technician Josh provided superb service. The experience was so nice I selected to have all my equipment serviced by the company.I pray this is a great match for both of us!
    Posted on Thumbtack Thumbtack
    AndyandLeslie Hall profile picture
    Andyandleslie Hall
    February 12, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Great service friendly, knowledgeable serviceman, very satisfied.
    Posted on Thumbtack Thumbtack
    Austin Barbier profile picture
    Austin Barbier
    February 12, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    The guys were super nice and worked very efficiently. Love how everything turned out.
    Posted on Thumbtack Thumbtack
    Debbie McClelland profile picture
    Debbie Mcclelland
    February 9, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    The team members were very polite and professional. Great to work with on getting a quote promptly and with options to pay. They answered the phone cheerfully and answered all my questions and concerns.I would use them again in the future. I recommend them to all my family and friends. Thankyou FiveStar!
    Posted on Thumbtack Thumbtack
    Robyn Barr profile picture
    Robyn Barr
    February 7, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Bubs was very polite, professional and helpful. I will call back and definitely request him.
    Posted on Thumbtack Thumbtack
    Herbert McCloud profile picture
    Herbert Mccloud
    February 5, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    On the early side of the appt window. Explained cost, worked efficiently. Friendly too.
    Posted on Thumbtack Thumbtack
    Ali Carson profile picture
    Ali Carson
    February 2, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Five Star plumber- Andrew came for a maintenance check this morning. He was on time, polite, very personable, and knowledgeable. He explained everything to me in detail- so that I was fully aware of any problems- small water leak on fittings which he fixed or concerns that may need addressed in the future. He did some minor repairs & I felt confident in his knowledge and work ethic. Thank you Andrew for your help.
    Posted on Thumbtack Thumbtack
    Luke Miller profile picture
    Luke Miller
    February 1, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    5 star is the best! They are responsive whenever we need anything hvac related. The people on the phone are incredibly nice as well as the technicians.
    Posted on Thumbtack Thumbtack
    Laurie Riehm profile picture
    Laurie Riehm
    February 1, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Austin was very nice and informative. He assessed the problem and fixed it all at the same time. Very pleased!!
    Posted on Thumbtack Thumbtack
    Valarie Crump profile picture
    Valarie Crump
    January 31, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    The people that come out to your house ate great.
    Posted on Thumbtack Thumbtack
    Brad Homyak profile picture
    Brad Homyak
    January 31, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Chasity did an excellent job. Was very knowledgeable and went the extra mile to help clean out a dead bird that found its way into the furnace. Would recommend to anyone.
    Posted on Thumbtack Thumbtack
    Craig D-son profile picture
    Craig D-Son
    January 31, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Same day service to repair my battery backup sump pump. Seth was very professional and did an excellent job explaining the issue. He was on time and able to fix the issue in approximately 30 minutes. Will use Five Star services again.
    Posted on Thumbtack Thumbtack
    CHARLES WASH profile picture
    Charles Wash
    January 31, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    The installer was beyond excellent! Not only was he extremely courteous and knowledgeable, he was also very clean. He took his time asking me questions to ensure he delivered exactly what I needed and went out of his way to explain the why to what he was doing rather than simply the what. They are my go to company for my plumbing needs!
    Posted on Thumbtack Thumbtack
    danny gillespie profile picture
    Danny Gillespie
    January 30, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Very professional and respectful
    Posted on Thumbtack Thumbtack
    Cody Moore profile picture
    Cody Moore
    January 26, 2024
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Mike was friendly and professional!The installation crew showed up on time and were complete in about 2 hours. Very smooth process from end to end!
    Posted on Thumbtack Thumbtack
    Zeke Tucker profile picture
    Zeke Tucker
    December 29, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Mike was extremely helpful getting my heater fixed
    Posted on Facebook Facebook
    Linda Trunzo Kreuter profile picture
    Linda Trunzo Kreuter
    December 21, 2023
    positiverecommends
    I’m so pleased with the service I have received for my furnace problems! Their customer service has been great & their techs have surpassed knowledge & work done on my unit that wasn’t even purchased from them! Will never go anywhere else! Thank you Josh, Randall, Easton & Teral!
    Posted on Trustindex Trustindex
    Russell Adams profile picture
    Russell Adams
    December 19, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Many thanks to Five Star on HVAC and tankless water heater projects. We needed a replacement HVAC system this year. Had several companies bid the job. Michael Brown of Five Star was the only one who found oil on a compressor pipe that showed that, "You might get by simply replacing the entire length of compressor pipe." We chose to replace the system because freon is becoming obsolete. Five Star's bid was least expensive of the bunch even though they were the only bidder to notice leaks in the old copper compression piping. We were so impressed that we later called them in to do an estimate for a tankless water heater replacement. Again their rep, Brandon was his name I think, found a way to make the install possible after another company couldn't figure out how to vent a new pvc system properly. We look forward to doing that work when the grandfathered water-heater eventually fails.
    Posted on Thumbtack Thumbtack
    Sheri Macoskie profile picture
    Sheri Macoskie
    December 12, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    The guys were awesome personable, was informative was nice to my dog which matters. They cleaned the little mess that was made put my appliances back. I will be contacting them for future work
    Posted on Trustindex Trustindex
    tym profile picture
    Tym
    December 12, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    5 Star Home Service to the rescue Furnace stopped working and called 5 Star Home Services and service technician Josh Anderson was out same day and fixed same day the problem.
    Posted on Trustindex Trustindex
    Catherine Rahe profile picture
    Catherine Rahe
    December 8, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Trustworthy and Efficient
    Posted on Thumbtack Thumbtack
    paul herring profile picture
    Paul Herring
    November 21, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Friendly and professional service. Efficient performance of all work. Very satisfied.
    Posted on Thumbtack Thumbtack
    Sue Mazzarini profile picture
    Sue Mazzarini
    November 14, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Absolutely wonderful tech! I think I have another son in Eddie. Felt like family and someone you can trust. This is why I use 5 Star.
    Posted on Trustindex Trustindex
    Linda Merriman profile picture
    Linda Merriman
    October 31, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Always prompt, friendly and courteous I have used Pickerington H&C (now Five Star) for many years. They installed both my air conditioning and furnace within the past several years. They did an outstanding installation job, returning to check for satisfaction and adjusted the air flow to meet my satisfaction. They are always prompt, friendly and courteous. I truly appreciate that they do not manufacture repairs that aren't necessary. I plan to use this company for many years to come. Thanks, Five Star!
    Posted on Trustindex Trustindex
    Jim Strain profile picture
    Jim Strain
    September 29, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    On time and very polite technician. Finished two furnace tune ups in expected time frame.
    Posted on Trustindex Trustindex
    Jerri profile picture
    Jerri
    September 29, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Great job. Super nice
    Posted on Thumbtack Thumbtack
    Morgan Condo profile picture
    Morgan Condo
    September 19, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    I have a 2 year old furnace. I have had repeated issues with it shutting off; the last incident was a record breaking cold snap. This company is all talk. The entire country knew this cold snap was coming and "5 Star" told me I had to wait a week for service! A WEEK! I asked them how I could heat my house for a week in frigid temperatures. 5Star holds itself out like it's a big company. A big company would have been prepared!Today I called 5 Star bc, once again, my 2 year old furnace stopped running. The customer service rep told me there was a service call charge! I told her I paid $25/month for service every month and I have NEVER had to pay anything extra! The robot on the phone just kept repeating herself. This is totally unacceptable business practice. I am sorry I ever called New Albany Heating and Cooling! It used to be reputable. Not anymore
    Posted on Trustindex Trustindex
    David profile picture
    David
    September 19, 2023
    Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
    Gas furnace checkup Luke was very thorough and informative and was very thankfully not a sales person though again, informative on reality and expectations for an older furnace. Documented furnace conditions and recommendations well in report. Very pleased with their service and will be using five star again.
    Posted on Thumbtack Thumbtack
    Dottie Kluesener profile picture
    Dottie Kluesener
    June 24, 2023
    Thumbtack star 1Thumbtack star 2Thumbtack star 3Thumbtack star 4Thumbtack star 5Verified
    Eddie was very fine. He was on time, professional and explained what he was doing and why. I would highly recommend himI plan to ask for him next time
    Posted on Facebook Facebook
    Shannan Palma profile picture
    Shannan Palma
    December 16, 2022
    positiverecommends
    I highly recommend Five Star Home Services. They have amazing customer service. My furnace stopped working and they had an HVAC guy here within three hours. He determined it was an electrical issue and Tim (electric field supervisor) fit me in as an emergency appointment the same afternoon. My heat has been restored right as we're facing a bitter cold snap. I'm so grateful. Thank you!
    Posted on Angie's List Angie's List
    Reymundo Z. profile picture
    Reymundo Z.
    January 12, 2022
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They were very good, they did it very quick. They are reliable, great deal compared to other companies.
    Posted on Angie's List Angie's List
    TIMOTHY E. profile picture
    Timothy E.
    July 30, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Did not use them.
    Posted on Angie's List Angie's List
    Todd H. profile picture
    Todd H.
    May 29, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Showed up on time. Fast and efficient service.
    Posted on Angie's List Angie's List
    David T. profile picture
    David T.
    May 7, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    It went very well.
    Posted on Angie's List Angie's List
    John F. profile picture
    John F.
    April 10, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    During the AC tuneup & inspection, it was determined that the unit was devoid of freon. It was then determined that we had no other choice but to replace the unit. My wife and I researched various suppliers - Costco, Home Depot and Five Star. Unfortunately, none provided identical brands to compare on an "apple to apple" basis so we relied on Consumers Report to check manufacturers' reliability and Angie's List to check on seller/installer reliability. We accepted bids from companies that provided Lennox, Bryant, and Carrier units. Based upon the combination of reliability, price and installer reputation we settled on Five Star Heating and Cooling. Once the installation of the AC unit began, we subsequently discovered that the heat exchanger on the furnace was cracked. So besides needing a new AC unit, I also now needed a furnace. At that point, I knew that I was at their mercy to a certain extent. However, the price they quoted for the furnace seemed to be reasonable based upon a quick "google" search. My wife and I felt comfortable with the total combined price. We went from somewhat skeptical to comfortable in the transaction. No one likes to feel forced into a purchase. But that feeling quickly evaporated upon further scrutiny. Although we would have preferred to purchase the AC unit alone, both the AC and furnace were 13 years old and the furnace would probably need replacement in a year or two anyway, For the furnace, we upgraded to a two-stage, variable-speed blower with a higher efficiency rating than the builder's grade Trane that was replaced. Isaiah, Cody, David & Jeff were all involved at some point in the process. They were professional, knowledgeable and very easy to work with. Isaiah is largely the face to the customer. Cody and David were the installers and I believe Jeff is the quality control/supervisor. I have used Five Star in the past and I will continue to use them in the future.
    Posted on Angie's List Angie's List
    Roger P. profile picture
    Roger P.
    January 24, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    It was fine, they did a good job, they were prompt and completed it on time.
    Posted on Angie's List Angie's List
    David B. profile picture
    David B.
    January 17, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Excellent, they called to let us know that they were on their way. Professionally friendly and helpful when explaining what they were doing. Gave tips on how to keep the system running smoothly.
    Posted on Angie's List Angie's List
    David B. profile picture
    David B.
    January 13, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The heating and coiling systems were installed in April and during the summer months there needed to be a few adjustments to the system. The Company has an outstanding Quality Control Unit that establishes outstanding quality control standards. Their installation team and their General Manger Charles Wolfe make sure the customer is totally satisfied with both the equipment and services. We would strongly recommend this company for any future installations and/or replacements of HVAC Units in the Columbus area. The company is expanded for all the right reasons they are a Five Star Company when it comes to heating and cooling.
    Posted on Angie's List Angie's List
    CONNIE D. profile picture
    Connie D.
    January 9, 2020
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The technician was friendly and helpful. Answered all our questions. Cleaned up when the job was finished.
    Posted on Angie's List Angie's List
    ROBERT M. profile picture
    Robert M.
    November 2, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Excellent. No problems scheduling and the tech was punctual and very professional. He explained what he was doing and did not mind me observing - very friendly. I very much appreciated that the work order and inspection results were printed so I could read it clearly (and not a carbon copy where it is hard to read or the writing is not legible.) The price was very reasonable - I had a coupon for $64.
    Posted on Angie's List Angie's List
    Carol K. profile picture
    Carol K.
    November 2, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Good company. The technicians were very professional and pleasant. They did an excellent job. Scheduling was easy; they were able to get someone out the next day to install a new thermostat I purchased. I will definitely use them in the future.
    Posted on Angie's List Angie's List
    carla D. profile picture
    Carla D.
    October 23, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The service technician was very professional and thorough in his work. The price for a furnace tune-up is reasonable. I recommend this company for furnace or air conditioner service.
    Posted on Angie's List Angie's List
    Annette P. profile picture
    Annette P.
    October 21, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They were great. We've used them all the time. They were very professional with a very reasonably price.
    Posted on Angie's List Angie's List
    Joel S. profile picture
    Joel S.
    July 3, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Friendly and prompt service.
    Posted on Angie's List Angie's List
    Phil V. profile picture
    Phil V.
    May 13, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Work performed quickly and professionally
    Posted on Angie's List Angie's List
    SANDRA F. profile picture
    Sandra F.
    April 23, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Everything went as expected. Arrived early and completed tune up in about 45 min. Technician was respectful and professional.
    Posted on Angie's List Angie's List
    Heath H. profile picture
    Heath H.
    April 4, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Corey was a great tech! Did a good job on my spring tune up. Cleaned up my outdoor unit. Have a complete HVAC system installed and maintained by Pickerington Heating and Cooling. They have been great every step of the way! Brett the owner really cares about his customers and his workers!
    Posted on Angie's List Angie's List
    Robert O. profile picture
    Robert O.
    March 11, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    We had a problem with the humidifier connected to our furnace not working. We had an appointment, the technician called and ask if he could arrive early. Once on site the technician was able to diagnose the problem, he had the needed part of the truck. The part was installed in an efficient and professional manner. He kept me informed and told me the cost of the part and service call before he installed the part. Excellent service, excellent technical knowledge, and very professional.
    Posted on Angie's List Angie's List
    Pamela P. profile picture
    Pamela P.
    March 8, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Ben and Chris called first and then arrived promptly. They were courteous, friendly, took time to explain everything, and did a great job for a reasonable price. I don't bother calling anyone else any more, I always call Pickerington Heating and Cooling for any HVAC problems.
    Posted on Angie's List Angie's List
    Wenda W. profile picture
    Wenda W.
    March 5, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Knowledgeable, professional; good company. Hard to find these days.
    Posted on Angie's List Angie's List
    David Z. profile picture
    David Z.
    February 4, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    I have an over 30 year gas furnace in my house. The service men Ben and James arrived on time and performed tests and found that my furnace needed replaced. I have scheduled a appointment for the replacement of the furnace. The paid for the discounted service charge of $59.00 through Angie's List.
    Posted on Angie's List Angie's List
    Mike R. profile picture
    Mike R.
    January 28, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Seems to be very honest. Correctly identified the problem. Two other companies failed to do so. Cory was my Tech.
    Posted on Angie's List Angie's List
    Jane O. profile picture
    Jane O.
    January 10, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The Service Manager of the Five Star Heating and Cooling Group correctly diagnosed an issue previously misdiagnosed by a technician from another company. At my request, I was supplied with a reasonable mitigation and a very reasonable estimate to replace my furnace. In short the Service Manager of this group within Pickerington knows what he is doing.
    Posted on Angie's List Angie's List
    Peter L. profile picture
    Peter L.
    January 8, 2019
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    All in all I've been pleased with the company and will continue to do business with them. We've had some repair work done and they installed a new air conditioner. They told me that in order for the warranty to be valid on my A/C I had to sign up for their annual service plan (around $160 I think?) to have the unit serviced and kept in working order. We had some significant challenges understanding this and then communicating to get the services done. However, they've probably been to my house 5 or 6 times and I've been pleased every time so I will continue to do business with them.
    Posted on Angie's List Angie's List
    Elizabeth S. profile picture
    Elizabeth S.
    December 18, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The technician, James, pretty much figured out the problem within minutes of looking at the furnace. He fixed it very quickly, explained the issue and reassured me that they would come back right away if, for some reason, it started having issues again. I haven’t had any issues since!
    Posted on Angie's List Angie's List
    Tim & Allison D. profile picture
    Tim & Allison D.
    December 13, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Great communication. Arrived on time even after I rescheduled the morning of the appointment. Crew was great. Hired for routine furnace maintenance and safety check. Found cause of nagging issue and fixed in the same day.
    Posted on Angie's List Angie's List
    IVAN V. profile picture
    Ivan V.
    December 4, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Great service and professionally
    Posted on Angie's List Angie's List
    NORA F. profile picture
    Nora F.
    December 1, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    This company is great! I was making repairs on my home to sell it to a relocation company. The company was very difficult and I needed the repairs done very quickly. i called them on a Sunday night and they answered! Candy was extremely helpful and went above and beyond. They quickly sent a technician to my house and gave me a great price on the furnace. The work was done quickly. They even sent me pictures, per my request, because I had moved to a different state. Everything was fast and easy. Great customer service. I highly recommend them and would use them again in the future if I were still in Ohio.
    Posted on Angie's List Angie's List
    Penne M. profile picture
    Penne M.
    November 29, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Pickerington Heating and Cooling is the second company we have used for preventative maintenance. They work to our schedules in the Spring and Fall for tune-ups. The techs are always polite, and clean-up after themselves.
    Posted on Angie's List Angie's List
    Tom J. profile picture
    Tom J.
    November 28, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Everyone at is very professional. Show up on time and do work efficiently.
    Posted on Angie's List Angie's List
    Gilbert D. profile picture
    Gilbert D.
    November 6, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    It went very well
    Posted on Angie's List Angie's List
    Senath R. profile picture
    Senath R.
    November 5, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Purchased Angie's List 'deal' for fall furnace tune up. Price was great. Contractor was prompt, professional, completed the work in a short amount of time. This was the second time we'd used Pickerington H&C. We had used Northland Heating and Cooling for 20 years but after a dishonest service call that the company never addressed/resolved with us, we switched and have been happy with their work and the free advice and recommendations they have offered. Feel they are honest and reputable.
    Posted on Angie's List Angie's List
    J M. profile picture
    J M.
    July 16, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The technician Carl, called when he was on his way & arrived in the time window quoted. Carl was knowledgeable & asked questions about our issue in order to diagnose the problem in a timely manner.
    Posted on Angie's List Angie's List
    Ryan S. profile picture
    Ryan S.
    June 8, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Fantastic, quick, easy to work with, very professional and were in and out in no time. would hire again.
    Posted on Angie's List Angie's List
    Dale B. profile picture
    Dale B.
    June 6, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Michael took his time and did a complete job. We will definitely hire Pickerington Heating and Cooling again for both emergency and routine repairs.
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    Asha L. profile picture
    Asha L.
    May 29, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Very good!
    Posted on Angie's List Angie's List
    Mary B. profile picture
    Mary B.
    May 29, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Carl was on time, professional and had us up and running in less than 45 mins. The CSR, Grace was great when scheduling. No pushy sales pitch, just great customer service. Seemed like this company wanted our business. Unlike some companies that acted like they were doing us a favor to come out and service our A/C.
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    Robert O. profile picture
    Robert O.
    May 24, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    Very well. New unit is 90% efficient using a run of PVC pipe for venting.
    Posted on Angie's List Angie's List
    Pete H. profile picture
    Pete H.
    May 24, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    This is the 2nd time I've used Pickerington Heating and Cooling for HVAC maintenance. They are professional and curteous. I will continue to use them.
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    Randy H. profile picture
    Randy H.
    May 23, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They were fantastic. I love using them. I request James every time. Last year they came out to replace one of our A/C units. They gave me a very good deal. The installers were great. They came out yesterday for a repair on the second one and gave a reasonable price on replacement.
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    Lawrence T. profile picture
    Lawrence T.
    May 19, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    We had their Technician - Matt Losco - out to review and recommend a replacement central air conditioning unit. He was exceptionally professional, cordial, informative and non-condescending. Bottom line - he did a great job explaining what was needed, why and options available. When he did not know an answer, he called and got it immediately from his office. Their office even suggested an alternate for us. We have had several other firms' techs and sales people here to discuss our AC needs, but he was by far the best. If I could give him a better rating I would but the 5 Stars are my only option. We sincerely appreciate this man and his company. "LT"
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    Stacy S. profile picture
    Stacy S.
    May 7, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They are always on time and they always do a great job.
    Posted on Angie's List Angie's List
    Stacy S. profile picture
    Stacy S.
    May 7, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They've done a wonderful job.
    Posted on Angie's List Angie's List
    GARY & MARYANN M. profile picture
    Gary & Maryann M.
    March 21, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    They did an excellent job.
    Posted on Angie's List Angie's List
    ben F. profile picture
    Ben F.
    March 12, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    great - knowledgeable helpful in plain english as promised and using modern tools
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    Deborah L. profile picture
    Deborah L.
    January 24, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    All went very well.
    Posted on Angie's List Angie's List
    THERESA J. profile picture
    Theresa J.
    January 17, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    problem diagnosed and fixed quickly and was very reasonably priced!
    Posted on Angie's List Angie's List
    James M. profile picture
    James M.
    January 8, 2018
    AngiesList star 1AngiesList star 2AngiesList star 3AngiesList star 4AngiesList star 5
    The installation went very well. Not entirely satisfied with the air conditioning unit installed.. Cools very slowly.